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The Mouse Factory
Coupon code WINTER25
20% off!
Expires 9/19

The Mouse Factory Coupon code WINTER25 20% off! Expires 9/19 The Mouse Factory Coupon code WINTER25 20% off! Expires 9/19 The Mouse Factory Coupon code WINTER25 20% off! Expires 9/19
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The Mouse Factory
Coupon code WINTER25
20% off!
Expires 9/19

The Mouse Factory Coupon code WINTER25 20% off! Expires 9/19 The Mouse Factory Coupon code WINTER25 20% off! Expires 9/19 The Mouse Factory Coupon code WINTER25 20% off! Expires 9/19

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Terms and Conditions

*Note* 

 Our toys are not pre-made, but created as they are ordered. Therefore, please allow 7 to 10 days (depending on order size) for construction and/or processing of the toys prior to shipping. Some of our toys have components that are not fabric such as, feathers, mylar, plastic, wire, etc. Please monitor your pet to prevent chewing and/or ingesting these items. We are not responsible for any injuries to your pet. THE MOUSE FACTORY will also not be held responsible to replace orders tracked as DELIVERED to the correct address by the postal service it was shipped with.


Return and Refund Policy

PLEASE NOTE

 Return, Refund or Replacemt Policy to buyers.


A return, refund or replacemet for purchased items will require one or more of the following processes:

  • A photo showing the defective toy
  • A photo of the incorrect item sent
  • Return/delivery of product to the workshop
  • The Mouse Factory is not responsible for orders listed as "Delivered" by USPS or any other shipping mode. Please contact your Post Office for assistance

Copyright © 2025 The Mouse Factory - All Rights Reserved.

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